Return Policy

Return Policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

1. Changes to Orders:
Please make any changes to your order within 24 hours of purchase. After this period, we may not be able to accommodate modifications.

2. Returns and Exchanges:
To be eligible for a return or exchange, please notify us within 24-48 hours of receiving your order. Contact us via chat on the website or email at the90plusmin@gmail.com. Provide detailed pictures of any damaged products. For any returns, including size exchanges or other types of returns due to changes you requested, additional shipping costs will apply unless the return is due to our error or a damaged product.

If a return label has been sent to you and we have no further communication from you regarding the return, the label is automatically cancelled and we won't be sending the exchange. We will only send the return or exchange once we see the package with the provided tracking number has updated to shipped.

3. Damaged Products:
If your product arrives damaged, we will replace it free of charge. Please notify us within 24-48 hours of receiving your order, and include detailed pictures of the damaged item in your email. 

4. Customized Products

For customized products, please read carefully: We DO NOT accept returns unless the product is damaged upon receipt. Note that all items are inspected thoroughly before shipping.

5. Communication:
All communication regarding returns, exchanges, or order changes should be conducted via chat on the website or through email at the90plusmin@gmail.com.

We understand that accidents can happen, and postal services may make mistakes. We appreciate your cooperation and understanding.

6. Refunds:
Refunds will be processed once we receive and inspect the returned item. Shipping charges are non-refundable.

7. Contact Us:
If you have any questions about our return policy, please contact us via chat on the website or email at the90plusmin@gmail.com.